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Mentions légales

Before concluding a purchase, rental or leasing agreement for a connected product, the seller, lessor or lessor – which may also be the manufacturer – will provide the user with at least the following information in a clear and understandable manner:

The type and format of product data that the product can generate.	The measuring instruments generate and store measurement and operating data temporarily in a local database. Measurement data include: one or two continuous streams of sample data, depending on the measurement sensor being used, during a measurement the result(s) of the measurements the outcome of the measurement: success or failure the type of measurement (sensor related) the time of the measurement For more information on which results and types, see the leaflet/manual Operating data includes: unit of measurement (°C, F, etc.) current date error information (e.g., device malfunction) Device and measurement settings Logs (troubleshooting)
The estimated volume of product data that the product can generate.	The volume of generated data depends on the sampling rate, measurement duration, and configuration defined by the customer. The instrument typically generates data at a sampling rate of 10 Hz, and in specific configurations up to 50 Hz – 1 kHz for short periods. The device stores up to 3000 measurement records locally. The total data volume therefore varies depending on measurement frequency and duration. The estimated volume of a single measurement record is approximately 1 to 2 KB.
The indication of whether the product is capable of generating data continuously and in real time;	The instrument generates measurement data continuously and in real-time during an active measurement session (i.e. while a disposable sensor is connected). 'Continuously' means data is generated as a constant stream during the measurement. 'In real-time' means that data is made available to the user without material delay. The typical sampling rate is 10 Hz.
Sampling rate	The sample rate is typically 10Hz, in some special cases, this can be 50 Hz to 1kHz. The 1kHz will be for a very short period, max 5 seconds.
The indication of whether the product is capable of storing data on a device, including, if applicable, the intended storage duration;	Measurement data is stored locally on the device according to the FIFO ('first in, first out') principle; the latest 3,000 measurement records are retained. The device does not transmit measurement data to a remote server operated by the manufacturer unless the user or customer explicitly configures such transmission. As the local storage operates on the FIFO principle, older records are automatically overwritten once the 3,000-record limit is reached. Users are responsible for exporting data if long-term retention is required.
The information on how the user can access, retrieve the data	Measurement data can be accessed via the following applications: via the display/User interface of the instrument via the user interface of a remote client connected to the instrument Measurements can be communicated directly to the customer/third-parties by different configurable protocols: Ethernet telegrams Serial telegrams Ethernet/IP Modbus RTU Modbus TCP Profibus Profinet mA out Measurements can be exported in machine-readable formats such as JSON and XLS, as well as in human-readable PDF reports.
	Settings can be accessed via the graphical user interface.
	The manufacturer does not access or retrieve measurement data unless explicitly authorized by the customer for support or maintenance purposes.
The information on how the user can delete the data	Measurement data stored on the device can be deleted by a user with the appropriate administrator credentials. Deletion can be performed via the instrument settings page. Please refer to the product manual for detailed instructions.
Terms of Use	Generated Data may only be accessed by: the User; a Third Party Recipient expressly authorized by the User; or persons otherwise entitled under Applicable Law. Access rights are limited to the scope, duration, and purposes authorized by the User or required by law.
Quality of Service	Quality of service: The data access interface is available during normal operation of the instrument. The communication interfaces (Ethernet/IP, Modbus, Profibus, Profinet, etc.) operate in accordance with the applicable protocol standards. For support and service levels, please refer to the applicable service agreement / the product manual.
The Customer controls the flow of data from the device and can choose how and in what form such data is transferred.	The Customer controls the flow of data from the device and can choose how and in what form such data is transferred.

The type and format of product data that the product can generate.	The measuring instruments generate and store measurement and operating data temporarily in a local database. Measurement data include: two continuous streams of sample data, during a measurement the result(s) of the measurements the outcome of the measurement: success or failure the type of measurement (Hydris of Hydrovas) the time of the measurement For more information on which results and types, see the leaflet/manual Operating data includes: current date error information (e.g., device malfunction) Device and measurement settings Logs (troubleshooting)
The estimated volume of product data that the product can generate.	The volume of generated data depends on measurement duration, and configuration defined by the customer. The instrument typically generates data at a sampling rate of 10 Hz. The device stores up to 1000 measurement records locally. The total data volume therefore varies depending on measurement frequency and duration. The estimated volume of a single measurement record is approximately 5 to 7 KB.
The indication of whether the product is capable of generating data continuously and in real time;	The instrument generates measurement data continuously and in real-time during an active measurement session (i.e. while a disposable sensor is connected). 'Continuously' means data is generated as a constant stream during the measurement. 'In real-time' means that data is made available to the user without material delay. The typical sampling rate is 10 Hz.
Sampling rate	The sample rate is 10Hz
The indication of whether the product is capable of storing data on a device, including, if applicable, the intended storage duration;	Measurement data is stored locally on the device according to the FIFO ('first in, first out') principle; the latest 1000 measurement records are retained. The device does not transmit measurement data to a remote server operated by the manufacturer unless the user or customer explicitly configures such transmission. As the local storage operates on the FIFO principle, older records are automatically overwritten once the 1000-record limit is reached. Users are responsible for exporting data if long-term retention is required.
The information on how the user can access, retrieve the data	Measurement data can be accessed via the following applications: via the display/User interface of the instrument via the user interface of a remote client connected to the instrument Measurements can be communicated directly to the customer/third-parties by different configurable protocols: Ethernet telegrams Serial telegrams Ethernet/IP Modbus RTU Modbus TCP Profibus Profinet mA out Measurements can be exported in machine-readable formats such as JSON and XLS, as well as in human-readable PDF reports.
	Settings can be accessed via the graphical user interface.
	The manufacturer does not access or retrieve measurement data unless explicitly authorized by the customer for support or maintenance purposes.
The information on how the user can delete the data	Measurement data stored on the device can be deleted by a user with the appropriate administrator credentials. Deletion can be performed via the instrument settings page. Please refer to the product manual for detailed instructions
Terms of Use	Generated Data may only be accessed by: the User; a Third Party Recipient expressly authorized by the User; or persons otherwise entitled under Applicable Law. Access rights are limited to the scope, duration, and purposes authorized by the User or required by law.
Quality of Service	Quality of service: The data access interface is available during normal operation of the instrument. The communication interfaces (Ethernet/IP, Modbus, Profibus, Profinet, etc.) operate in accordance with the applicable protocol standards. For support and service levels, please refer to the applicable service agreement / the product manual.
The Customer controls the flow of data from the device and can choose how and in what form such data is transferred.	The Customer controls the flow of data from the device and can choose how and in what form such data is transferred.

The type and format of product data that the product can generate.	The measuring instruments generate and store measurement and operating data temporarily in a local database. Measurement data include: a continuous streams of sample data (temprature) during a measurement the result(s) of the measurements the outcome of the measurement: success or failure the type of measurement (FiberCup or Temperature) the time of the measurement For more information on which results and types, see the leaflet/manual Operating data includes: unit of measurement (°C, F, etc.) current date error information (e.g., device malfunction) Device and measurement settings Logs (troubleshooting)
The estimated volume of product data that the product can generate.	The volume of generated data depends on the sampling rate, measurement duration, and configuration defined by the customer. The instrument typically generates data at a sampling rate of 10 Hz. The device stores up to 3000 measurement records locally. The total data volume therefore varies depending on measurement frequency and duration. The estimated volume of a single measurement record is approximately 1 for a temperature measurement and 5 KB for a FiberCup Measurement.
The indication of whether the product is capable of generating data continuously and in real time;	The instrument generates measurement data continuously and in real-time during an active measurement session (i.e. while a disposable sensor is connected). 'Continuously' means data is generated as a constant stream during the measurement. 'In real-time' means that data is made available to the user without material delay. The typical sampling rate is 10 Hz.
Sampling rate	The sample rate is 10Hz
The indication of whether the product is capable of storing data on a device, including, if applicable, the intended storage duration;	Measurement data is stored locally on the device according to the FIFO ('first in, first out') principle; the latest 3,000 measurement records are retained. The device does not transmit measurement data to a remote server operated by the manufacturer unless the user or customer explicitly configures such transmission. As the local storage operates on the FIFO principle, older records are automatically overwritten once the 3,000-record limit is reached. Users are responsible for exporting data if long-term retention is required.
The information on how the user can access, retrieve the data	Measurement data can be accessed via the display/User interface of the instrument Measurements can be communicated directly to the customer/third-parties by File sharing over WIFI Measurements can be exported in machine-readable formats such as JSON and XLS, as well as in human-readable PDF reports.
	Settings can be accessed via the graphical user interface.
	The manufacturer does not access or retrieve measurement data unless explicitly authorized by the customer for support or maintenance purposes.
The information on how the user can delete the data	Measurement data stored on the device can be deleted by a user with the appropriate administrator credentials. Deletion can be performed via the instrument settings page. Please refer to the product manual for detailed instructions
Terms of Use	Generated Data may only be accessed by: the User; a Third Party Recipient expressly authorized by the User; or persons otherwise entitled under Applicable Law. Access rights are limited to the scope, duration, and purposes authorized by the User or required by law.
Quality of Service	Quality of service: The data access interface is available during normal operation of the instrument. The communication interfaces (Ethernet/IP, Modbus, Profibus, Profinet, etc.) operate in accordance with the applicable protocol standards. For support and service levels, please refer to the applicable service agreement / the product manual.
The Customer controls the flow of data from the device and can choose how and in what form such data is transferred.	The Customer controls the flow of data from the device and can choose how and in what form such data is transferred.

The type and format of product data that the product can generate.	The measuring instruments generate and store measurement and operating data temporarily in a local database. Measurement data include: a continuous streams of sample data (temprature) during a measurement theLiquidus temperature result(s) of the measurements the outcome of the measurement: success or failure a second continuous streams of sample data (superheat) during a measurement the starttime of the measurement Operating data includes: unit of measurement (°C, F, etc.) current date error information (e.g., device malfunction) Device and measurement settings Logs (troubleshooting)
The estimated volume of product data that the product can generate.	The volume of generated data depends on the measurement duration, and configuration defined by the customer. The instrument typically generates data at a sampling interval of 5s. A typical measurement can last 24 up to 48 hours. The device stores up to 100 measurement records locally. The total data volume therefore varies depending on measurement frequency and duration. The estimated volume of a single measurement record is approximately 500 KB.
The indication of whether the product is capable of generating data continuously and in real time;	The instrument generates measurement data continuously and in real-time during an active measurement session (i.e. while a disposable sensor is connected). 'Continuously' means data is generated as a constant stream during the measurement. 'In real-time' means that data is made available to the user without material delay. The typical sampling rate is 10 Hz.
Sampling rate	The sample interval is 6 s or higher.
The indication of whether the product is capable of storing data on a device, including, if applicable, the intended storage duration;	Measurement data is stored locally on the device according to the FIFO ('first in, first out') principle; the latest 100 measurement records are retained. The device does not transmit measurement data to a remote server operated by the manufacturer unless the user or customer explicitly configures such transmission. As the local storage operates on the FIFO principle, older records are automatically overwritten once the 100-record limit is reached. Users are responsible for exporting data if long-term retention is required.
The information on how the user can access, retrieve the data	Measurement data can be accessed via the following applications: via the display/User interface of the instrument via the user interface of a remote client connected to the instrument Measurements can be communicated directly to the customer/third-parties by different configurable protocols: Ethernet telegrams Serial telegrams Ethernet/IP Profibus Measurements can be exported in machine-readable formats such as JSON and XLS, as well as in human-readable PDF reports.
	Settings can be accessed via the graphical user interface.
	The manufacturer does not access or retrieve measurement data unless explicitly authorized by the customer for support or maintenance purposes.
The information on how the user can delete the data	Measurement data stored on the device can be deleted by a user with the appropriate administrator credentials. Deletion can be performed via the instrument settings page. Please refer to the product manual for detailed instructions
Terms of Use	Generated Data may only be accessed by: the User; a Third Party Recipient expressly authorized by the User; or persons otherwise entitled under Applicable Law. Access rights are limited to the scope, duration, and purposes authorized by the User or required by law.
Quality of Service	Quality of service: The data access interface is available during normal operation of the instrument. The communication interfaces (Ethernet/IP, Modbus, Profibus, Profinet, etc.) operate in accordance with the applicable protocol standards. For support and service levels, please refer to the applicable service agreement / the product manual.
The Customer controls the flow of data from the device and can choose how and in what form such data is transferred.	The Customer controls the flow of data from the device and can choose how and in what form such data is transferred.

The type and format of product data that the product can generate.	These measuring instruments generate measurement. The operating data is stored in Flash memory. Measurement data include: one or two continuous streams of sample data, depending on the measurement sensor being used, during a measurement the result(s) of the measurements the outcome of the measurement: success or failure the type of measurement (sensor related) the time of the measurement For more information on which results and types, see the leaflet/manual Operating data includes: unit of measurement (°C, F, etc.) current date error information (e.g., device malfunction) Device and measurement settings
The estimated volume of product data that the product can generate.	The total volume of generated data depends on the sampling rate and usage patterns defined by the customer. No data is stored. The estimated volume of a single measurement record is approximately 1 to 2 KB. For the Castemp E5, the single measurement can be up to 100 KB
The indication of whether the product is capable of generating data continuously and in real time;	The instrument generates measurement data continuously and in real-time during an active measurement session (i.e. while a disposable sensor is connected). 'Continuously' means data is generated as a constant stream during the measurement. 'In real-time' means that data is made available to the user without material delay. The typical sampling rate is 10 Hz.
Sampling rate	The sample rate is typically 10Hz, in some special cases, this can be up to 250 Hz for a few seconds. For the castemp E5, the sampling interval is 5s.
The indication of whether the product is capable of storing data on a device, including, if applicable, the intended storage duration;	Logging information is stored on the SD card in the instrument according to FIFO. Older log data is removed to make room for more recent log data. Up to 2.5 GB of logging can be stored. The most recent log data is retained until the instrument is decommissioned or is explicitly removed by a user. Measurement trace information is stored on the SD card in the instrument according to FIFO. Older traces are removed to make room for more recent traces Up to 2.5 GB / 1000 measurement traces can be stored. The most recent trace data is retained until the instrument is decommissioned or is explicitly removed by a user. The instrument configuration can be exported to the SD card. The latest instrument configuration is retained until the instrument is decommissioned or is explicitly removed by a user. Up to one configuration file can be stored.
The information on how the user can access, retrieve the data	Logging can be accessed by removing the SD card from the instrument and read it back on a PC. Logging can be accessed through the FTP server, implemented on the instrument. Instrument configuration can be accessed by removing the SD card from the instrument and reading it back on a PC. Instrument configuration can be accessed through the FTP server, implemented on the instrument. Measurement traces can be accessed by removing the SD card from the instrument and reading it back on a PC. Measurement traces can be accessed through the FTP server, implemented on the instrument. Certain aspects of a measurement trace ( evaluations, calculations, measurement outcome) are made accessible on the instrument RGB screen, via industrial field busses to external customer equipment, via external displays and/or Heraeus PC-based applications like MeltControl.
	Settings can be configured via the internal display.
	The manufacturer does not access or retrieve measurement data unless explicitly authorized by the customer for support or maintenance purposes.
The information on how the user can delete the data	The user can clean the logging via the internal menu or by reoving the memory card.
Terms of Use	Generated Data may only be accessed by: the User; a Third Party Recipient expressly authorized by the User; or persons otherwise entitled under Applicable Law. Access rights are limited to the scope, duration, and purposes authorized by the User or required by law.
Quality of Service	Quality of service: The data access interface is available during normal operation of the instrument. The communication interfaces (Ethernet/IP, Modbus, Profibus, Profinet, etc.) operate in accordance with the applicable protocol standards. For support and service levels, please refer to the applicable service agreement / the product manual.
The Customer controls the flow of data from the device and can choose how and in what form such data is transferred.	The Customer controls the flow of data from the device and can choose how and in what form such data is transferred.

The type and format of product data that the product can generate.	These measuring instruments generate measurement. The operating data is stored in Flash memory. Measurement data include: one or two continuous streams of sample data, depending on the measurement sensor being used, during a measurement the result(s) of the measurements the outcome of the measurement: success or failure the type of measurement (sensor related) the time of the measurement For more information on which results and types, see the leaflet/manual Operating data includes: unit of measurement (°C, F, etc.) current date error information (e.g., device malfunction) Device and measurement settings
The estimated volume of product data that the product can generate.	The total volume of generated data depends on the sampling rate and usage patterns defined by the customer. No data is stored. The estimated volume of a single measurement record is approximately 1 to 2 KB.
The indication of whether the product is capable of generating data continuously and in real time;	The instrument generates measurement data continuously and in real-time during an active measurement session (i.e. while a disposable sensor is connected). 'Continuously' means data is generated as a constant stream during the measurement. 'In real-time' means that data is made available to the user without material delay. The typical sampling rate is 10 Hz.
Sampling rate	The sample rate is typically 10Hz, in some special cases, this can be up to 250 Hz for a few seconds.
The indication of whether the product is capable of storing data on a device, including, if applicable, the intended storage duration;	The instrument does not persistently store measurement data on-device. Only the most recent measurement result is displayed on the instrument's screen. No measurement data is transmitted to or stored on a remote server operated by the manufacturer. As no data is persistently stored, the question of retention duration does not arise. Users who require retention of measurement results must export or record data externally.
The information on how the user can access, retrieve the data	No data is stored, The current measurement result is displayed directly on the instrument's screen and can be read by the user in real-time. Measurements can also be communicated directly to the customer/third-parties by a proprietary wireless fixed protocol.
	Settings can be configured via the internal display.
	The manufacturer does not access or retrieve measurement data unless explicitly authorized by the customer for support or maintenance purposes.
The information on how the user can delete the data	As no measurement data is persistently stored, there is no stored data subject to deletion.
Terms of Use	Generated Data may only be accessed by: the User; a Third Party Recipient expressly authorized by the User; or persons otherwise entitled under Applicable Law. Access rights are limited to the scope, duration, and purposes authorized by the User or required by law.
Quality of Service	Quality of service: The data access interface is available during normal operation of the instrument. The communication interfaces (Ethernet/IP, Modbus, Profibus, Profinet, etc.) operate in accordance with the applicable protocol standards. For support and service levels, please refer to the applicable service agreement / the product manual.
The Customer controls the flow of data from the device and can choose how and in what form such data is transferred.	The Customer controls the flow of data from the device and can choose how and in what form such data is transferred.

The type and format of product data that the product can generate.	These measuring instruments generate measurement. The operating data is stored in Flash memory. Measurement data include: one continuous stream of sample data the result of the measurements (temperature) the outcome of the measurement: success or failure the time of the measurement Operating data includes: unit of measurement (°C, F, etc.) current date error information (e.g., device malfunction) Device and measurement settings Data can be transmitted to external systems via a wireless fixed protocol. The format of the transmitted data is a proprietary wireless telegram format. Operating data is stored in Flash memory.
The estimated volume of product data that the product can generate.	The total volume of generated data depends on the sampling rate and usage patterns defined by the customer. No data is stored. The estimated volume of a single measurement record is approximately 1 to 2 KB.
The indication of whether the product is capable of generating data continuously and in real time;	The instrument generates measurement data continuously and in real-time during an active measurement session (i.e. while a disposable sensor is connected). 'Continuously' means data is generated as a constant stream during the measurement. 'In real-time' means that data is made available to the user without material delay. The typical sampling rate is 10 Hz.
Sampling rate	The sample rate is 10Hz
The indication of whether the product is capable of storing data on a device, including, if applicable, the intended storage duration;	The instrument does not persistently store measurement data on-device. Only the most recent measurement result is displayed on the instrument's screen. No measurement data is transmitted to or stored on a remote server operated by the manufacturer. As no data is persistently stored, the question of retention duration does not arise. Users who require retention of measurement results must export or record data externally.
The information on how the user can access, retrieve the data	No data is stored, The current measurement result is displayed directly on the instrument's screen and can be read by the user in real-time. Measurements can also be communicated directly to the customer/third-parties by a proprietary wireless fixed protocol.
	Settings can be configured via the instruments display.
	The manufacturer does not access or retrieve measurement data unless explicitly authorized by the customer for support or maintenance purposes.
The information on how the user can delete the data	As no measurement data is persistently stored, there is no stored data subject to deletion.
Terms of Use	Generated Data may only be accessed by: the User; a Third Party Recipient expressly authorized by the User; or persons otherwise entitled under Applicable Law. Access rights are limited to the scope, duration, and purposes authorized by the User or required by law.
Quality of Service	Quality of service: The data access interface is available during normal operation of the instrument. The communication interfaces (Ethernet/IP, Modbus, Profibus, Profinet, etc.) operate in accordance with the applicable protocol standards. For support and service levels, please refer to the applicable service agreement / the product manual.
The Customer controls the flow of data from the device and can choose how and in what form such data is transferred.	The Customer controls the flow of data from the device and can choose how and in what form such data is transferred.

The type and format of product data that the product can generate.	This software receives and stores measurement data in a local database. Measurement data include: one or two continuous streams of sample data, depending on the measurement sensor being used, during a measurement the result(s) of the measurements the outcome of the measurement: success or failure the type of measurement (sensor related) the time of the measurement This software can generate additional results based on user defined formula's.
The estimated volume of product data that the product can generate.	The volume of generated data depends on the ataached instrument, see there generated data for more information.
The indication of whether the product is capable of generating data continuously and in real time;	NA
Sampling rate	NA
The indication of whether the product is capable of storing data on a device, including, if applicable, the intended storage duration;	Measurement data is stored locally on the device. The device does not transmit measurement data to a remote server operated by the manufacturer unless the user or customer explicitly configures such transmission. If users have chosen to use the free SQL server database, there is a limit of 10 GB. Users are responsible for keeping the database size below this range,otherwise measurements can not be stored anymore. If users have bought an sql server license, data is stored unlimited.
The information on how the user can access, retrieve the data	Measurement data can be accessed via the User interface of the software via the user interface of a remote client connected to the instrument Measurements can be communicated directly to the customer/third-parties by different configurable protocols: Ethernet telegrams Proprietary protocols Measurements can be exported in machine-readable formats such as JSON and XLS, as well as in human-readable PDF reports.
	Settings can be accessed via the graphical user interface.
	The manufacturer does not access or retrieve measurement data unless explicitly authorized by the customer for support or maintenance purposes.
The information on how the user can delete the data	Measurement data stored by this software can be deleted by a user with the appropriate administrator credentials. Please refer to the product manual for detailed instructions
Terms of Use	Generated Data may only be accessed by: the User; a Third Party Recipient expressly authorized by the User; or persons otherwise entitled under Applicable Law. Access rights are limited to the scope, duration, and purposes authorized by the User or required by law.
Quality of Service	Quality of service: The data access interface is available during normal operation of the instrument. The communication interfaces (Ethernet/IP, Modbus, Profibus, Profinet, etc.) operate in accordance with the applicable protocol standards. For support and service levels, please refer to the applicable service agreement / the product manual.
The Customer controls the flow of data from the device and can choose how and in what form such data is transferred.	The Customer controls the flow of data from the device and can choose how and in what form such data is transferred.

Mentions légales

iM² Sensorlab

Hydris

Fiberlab

CasTemp Wireless

E5 line

E4 line

Digilance 5

Meltcontrol Steel and Meltcontrol Foundry